Privacy Policy

Privacy Policy

Introduction

Welcome to https://gohighlevel-social-media-scheduling.scoopstorm.com! We are committed to protecting your privacy and ensuring that your personal data is handled with utmost care. This comprehensive Privacy Policy explains our practices regarding the collection, handling, and protection of information from our users. By using our website, applications, or services, you agree to the terms outlined here.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://gohighlevel-social-media-scheduling.scoopstorm.com.
  2. All associated applications and software tools provided by us.
  3. Services and products offered through our platform.
  4. Interactions on our websites linked to this Privacy Policy.

Please note that this policy does not extend to third-party platforms, services, or applications accessed through links on our site. These external entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when:

  1. You use our applications or services as an authorized user, granting us access to certain personal data for the purpose of providing our services.
  2. You visit our websites, which may collect information about your browsing behavior and preferences.
  3. We communicate with you via email, calls, texts (SMS), or other channels, including newsletters and promotional messages.

Personal Data Collection

We collect various categories of personal data to enhance your experience and improve our services:

  1. Account Information: Details related to your registration and account creation, such as username, email address, and password hashes.
  2. Payment Information: Credit card details, billing addresses, and transaction history for processing payments for our services.
  3. Financial Information: Banking information used for financial transactions, including bank names, accounts, and routing numbers.
  4. Purchase Information: Details about products or services you have purchased from us, including order history and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device IDs, and mobile network information.
  6. Location Data: Geolocation data provided by your browser or device when using our location-based services.
  7. Feedback and Reviews: Any comments, suggestions, or reviews you choose to share with us.
  8. Social Media Information: Data from social media platforms when you connect your accounts for seamless integration.
  9. Product Information: Details about products you have interacted with on our platform, including interests and preferences.

We obtain this data through direct user input, server logs, browser cookies, and third-party services.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience and gather analytics:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our website and apps, ensuring security and enabling navigation.
  2. Preference Cookies: Tailored settings and preferences saved for personalized experiences.
  3. Analytics Cookies: Used to collect anonymous data about how you interact with our site, helping us improve performance and user experience.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Data Retention and Deletion

We follow strict data retention policies:

  1. We retain personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer period is required by law.
  2. Once the data is no longer needed for these purposes, we securely delete or anonymize it to prevent re-identification.

Security Measures

We have implemented robust security measures to protect your information:

  1. Encryption: All sensitive data, both at rest and in transit, is encrypted using industry-standard encryption protocols.
  2. Third-Party Processing: We engage secure third-party service providers to process data on our behalf, ensuring they adhere to strict privacy and security standards.
  3. Access Controls: Our systems have access controls and permissions to restrict unauthorized access to personal data.

Children’s Privacy

We do not knowingly collect or target information from children under the age of 18. If we learn that we have collected such data, we will take steps to delete it promptly.

Your Rights (Data Subject Rights)

Depending on your jurisdiction and local data protection laws, you may have certain rights regarding your personal data:

  1. Access: The right to access and receive a copy of the personal data we hold about you.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your data, subject to certain exceptions.
  4. Restriction: Limiting our processing of your data under specific circumstances.
  5. Portability: Obtaining a portable copy of your personal data in a structured format.
  6. Objection: Opposing the processing of your data for legitimate interests or direct marketing.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data subject rights.
  8. Appeals/Complaints: Filing appeals or complaints with our privacy team or relevant supervisory authorities.

To exercise these rights, please contact our dedicated Privacy Team at your earliest convenience.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review it periodically for the latest information.

Contact Information

For any privacy-related inquiries, requests for data removal, or questions about our practices:

Email: [email protected]
Address: [Provide official mailing address]

We appreciate your trust in us. By using our services, you acknowledge the practices outlined in this Privacy Policy.